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| Can open source sweeten the customer experience? http://www.siliconrepublic.... Crm Articles Silicon Republic - We were all working in a proprietary CRM software company and we felt that it was time that a CRM application could be built from an end-user perspective. We quit our jobs and worked for free posting our technology on SourceForge.” The popularity of ... |
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| EDS to address charges it deceived BSkyB http://www.ft.com/cms/s/dc3... Crm Articles Financial Times - It talked of “poor initial customer expectation management as to EDS delivery capability”; “lack of required and requested resources across the programme”; and “lack of experienced software developers within the CRM practice who have a ... |
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