Customer Service Articles page 7

St. Louis Post-Dispatch - And a municipality-run local provider could offer improved customer service, Latham said. When asked about Highland's vision, Williams responded: "It's just the market. If they feel they can do it better, that's the beauty of the free enterprise system

Detroit News - Maria Palmer, a 10-year Northwest Airlines employee who helps passengers find lost luggage, was intrigued when she heard that management was developing a customer service training program for its employees. "We all love our jobs. It's just that we've ...

dBusinessNews.com - DENVER -- Qwest Communications International Inc. (NYSE: Q) received multiple best-in-class honors from enterprise customers using metro services in a survey conducted by ATLANTIC-ACM, a research consultancy serving the telecommunications and ...

Silicon Republic - This initiative is a major investment in improving customer service to over two million employees. It allows PAYE taxpayers to claim their tax credits, claim repayments such as medical expenses, update their address details or request a review of ...

The Independent - O2 has substantially bulked up its customer service staff ahead of the high-profile launch of Apple's iPhone this week as the mobile operator looks to ensure that consumers that fork out for the expensive handset receive the best possible support. O2 ...

Miami Herald - Convicted terror supporter David Hicks will walk free Saturday after being held captive in Guantánamo Bay and Australia for nearly seven years, though the Australian government has imposed strict controls on his movements. Hicks became the first ...

Rochester Democrat and Chronicle - She always put a premium on customer service." Wilcox, clerk since 1982, opted not to run for re-election this year. She will be succeeded by Sharon S. Mattison who has been a senior town court clerk for 18 years and was elected to the town clerk ...

Miami Herald - Fort Lauderdale police shot someone early Friday. Little information was available about the 4:15 a.m. shooting, but the victim may have life-threatening injuries, said Detective Kathy Collins, a police spokesman. The shooting occurred at 1105 Mango ...

Miami Herald - The Holiday Bowl has long been known for wacky plays and wild finishes. Well, add another one. And this time, the central character wasn't a player. Texas fans will remember Colt McCoy leading the No. 17 Longhorns to a 52-34 win Thursday night over ...

Miami Herald - Not even two months into the season, top-ranked North Carolina has already seen its All-America center suffer a concussion and its speedy point guard sprain an ankle that sidelined him nearly two games. Now the Tar Heels are going to have to play ...