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Europe ahead on Internet and call centre integration


http://software.silicon.com/applications/0,39024653,11014...

Silicon.com - The full report is due out in January 2000, but the interim results suggest that Internet technologies are having a huge impact on the industry - with Europe having the highest adoption of technologies such as 'call me' buttons on their Web sites. ...



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February 15, 2008 01:27:00 AM
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