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Study faults PG&E's customer service, not SmartMeters - Bakersfield Californian The uproar over Pacific Gas and Electric Co.'s SmartMeter program had more to do with customer service failings than with actual technological problems, according to an outside report released Thursday ... Posted on 3 September 2010 | 1:33 am |
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PUC: PG&E SmartMeters OK, but company needs better customer service - San Jose Mercury News s SmartMeters has found that the residential meters being installed ... released Thursday by the California Public Utilities Commission, blasted PG&E for its defensive customer service culture. Independent ... Posted on 3 September 2010 | 12:50 am |
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PG&E smart meters are fine, customer service not so much, report finds - Los Angeles Times PG&E’s smart meters are performing accurately, according to an independent study released Thursday , after a rickety rollout that has led to thousands of consumer complaints. Pacific Gas and Electric Co ... Posted on 2 September 2010 | 9:44 pm |
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Audit finds PG&E smart meters accurate, faults customer service - CNET News An independent review of smart meters installed in northern California by utility Pacific Gas & Electric found no technical flaws but a poor roll-out with customers. The California Public Utilities ... Posted on 2 September 2010 | 8:25 pm |
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Funt column: Customer service travels well - Portage Daily Register As Labor Day approaches and with it the end of the vacation season, many Americans are so stressed by the rigors of travel that they're happy to have a vacation from vacations. Anyone who's taken a plane ... Posted on 2 September 2010 | 8:36 am |