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New customer service feature sends text, email natural gas bill reminders - StreetInsider.com HOUSTON, May 17, 2012 /PRNewswire/ -- CenterPoint Energy natural gas customers can now receive text messages and/or emails reminding them when their bill is due. (Logo: http://photos.prnewswire.com/prnh/20020930/CNPLOGO) The new bill reminder ... Posted on 17 May 2012 | 3:44 pm |
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Flint City Hall reduces customer service hours amid budget cuts - MLive.com FLINT, MI -- The city of Flint is cutting back on its customer service hours next month amid citywide budget cuts. Two days a week, on Wednesdays and Thursdays, the customer service department will be open from 8 a.m.-noon. The other days will ... Posted on 17 May 2012 | 3:16 pm |
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Customer Service: Which Retail Banks are Most Responsive on Twitter? - business2community.com Our industry focus starts with the financial sector and, in particular, the high street banks. As a result, we started a social media monitoring exercise from December 16th 2011 to March 16th 2012. Our objective was to investigate: Who in the UK retail ... Posted on 17 May 2012 | 12:38 pm |
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Customer Support Software Provider will be Launching New Website - YAHOO! Logicalware a provider of web based customer service software will soon be announcing the launch of their new website. Logicalware provides customer service teams with all the tools to efficiently manage customer email communications. It gives managers the ... Posted on 17 May 2012 | 10:15 am |
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Finally, a 21st Century Customer Service Solution: Our A+ Review of Zendesk - SYS-CON Media (press release) 20th century customer service consisted of packed call centers, phones ringing off the hook, and large, convoluted databases of information to manage a never-ending stream of support requests. Cloud computing, and the introduction of powerful, business ... Posted on 17 May 2012 | 9:25 am |