Recent Customer Service Articles page 8

Everett Herald - After I returned the car, I showed the customer service representative the line where it says $5.94 per rental. The representative then said she could not do anything about it because the computer makes the calculations. I wrote to Hertz to ask about ...

Miami Herald - Francis Alfaro, winner of the 2007 Miami Herald Travel Survey Contest. Francis Alfaro is the winner of The Miami Herald Travel Survey Contest. Her name was randomly drawn from more than 1,200 people who responded to the survey. Her prize is a four ...

MSN MoneyCentral - Cellcom Israel offers Israel's broadest and largest customer service infrastructure including telephone customer service centers, retail stores, and service and sale centers, distributed nationwide. Through its broad customer service network ...

BusinessWeek - Apple Inc. still tops all of the big measures of computer-customer service. But there are signs that it is vulnerable to the service struggles of other big companies. A widely watched study of customer satisfaction, released in August by the ...

Minneapolis Star Tribune - ... they cut off all service. This is a company that has had consumer service problems serious enough to prompt the trade magazine Advertising Age to editorialize that such cable providers should spend less on advertising and more on customer service. And ...

East Valley Tribune - Grocery store representatives said self-checkouts are intended to improve customer service. They are a way for those shoppers checking out with only a few items to skip long lines, Food City spokeswoman Alison Bendler said. “It’s truly for ...

Miami Herald - This undated photo provided by the U.S. Forest Service shows a cast of the humans remains that were found in a cave on Prince of Wales Island, Alaska, in 1996. The original human remains, which included vertebrae, ribs, teeth, a mandible and pelvic ...

New York Daily News - This is why the Department of Environmental Protection has transformed its customer service, billing and collections operations and is shutting off service where appropriate. Since we cannot conduct stand-alone water lien sales, we have diminished ...

BusinessWeek - He says clients cross the line when they begin personally attacking the customer service representative or use insulting language. Once you've identified troublesome clients, however, it's worth trying to patch up the relationship. The cost of ...

PR Newswire - Readers of PC World and Computerworld magazines recently ranked FiOS Internet No. 1, with top scores across the board in overall satisfaction, connection reliability, download and upload speeds, customer service and technical support. For ...